iHwy Backoffice

Pick and Choose your Features

A complete back-office platform for managing invoices, payments, customers, and more — built for organizations that need a simple, powerful way to run their business. Your branding on every public page, email, PDF, and customer-facing document.

Invoicing

Create, send, and track invoices with line items, tax rates, discounts, and PDF generation. Split invoices among multiple contacts automatically.

Recurring Invoices

Set up invoices to generate automatically on a schedule — monthly, quarterly, bi-annually, or yearly. Never miss a billing cycle.

Payments

Record payments against invoices with multiple payment methods. Track partial payments, overpayments, and outstanding balances at a glance.

Expenses

Track and categorize business expenses with receipt attachments. Monitor spending by vendor, category, or time period.

Statements

Generate account statements for any date range and send them as branded PDF emails. Available for both companies and individual contacts.

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Quotes

Create professional quotes and proposals. When approved, convert them to invoices with a single click.

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Customer Portal

Give your customers a self-service portal to view invoices, download statements, make payments, and update their information.

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Time Tracking

Log time entries against projects and clients. Track billable hours and generate invoices from recorded time.

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Courses & Registration

Publish courses with public registration pages, custom fields, waivers, and e-signatures. Offer early bird discounts that apply automatically before a deadline. Host private classes with short, shareable URLs.

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Support Tickets

Manage customer support requests with a built-in ticket system. Track issues from submission through resolution — with full SMS conversation threading when paired with the SMS add-on.

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SMS Messaging

Send and receive SMS through your own Twilio account, with per-organization sender numbers. Two-way conversations are auto-threaded to contacts and tickets, with admin email + in-app alerts on new inbound messages.

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Youth Sports Teams

Build rosters with players, coaches, and volunteers. Send bulk email or SMS to selected roles, with automatic dedupe across joint-custody households and shared phone numbers.

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Mailing Lists

Capture subscribers from your public pages or external forms. One-click unsubscribe, audit trail, and a public API to power custom signup widgets on your own site.

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Domain & DNS Management

View and edit DNS zone records, SSL certificates, and uptime monitors for every domain you operate. Schedule record changes ahead of time and apply them automatically at the cutover.

Context-Aware Help

A built-in help panel that shows relevant guidance based on the page your visitors are viewing. Includes a contact form that routes requests directly to organization admins.

Branded Emails

Send invoices, statements, and bulk emails with your organization's branding. Customize subjects, intros, and closing messages.

Financial Reports

Profit & loss, income, and expense reports with date-range filtering. Export to PDF or CSV for your accountant.

Projects

Organize work by project and client. Link time entries, expenses, and invoices to projects for clear visibility into profitability and progress.

Multi-Organization

Each organization gets its own isolated workspace with custom branding, subdomain, and feature configuration. Manage multiple businesses from one platform.

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